K2 Claims is excited to name Matt Della Mora as the Vice President of Claims Systems and Operations. Matt’s hard work and innovation in the Director role led K2 Claims to invest even more resources in our systems to expand and increase functionality. Matt’s focus on continuous improvement, knowledge of existing/emerging Insurtech options and ability to make real time adjustments to our systems/workflow, allows K2 Claims to push the envelope on service and results.

K2 Claims is excited to announce the promotion of Lennie Castellaneta to Assistant Vice President of Property Claims. Lennie’s commitment to our philosophy/culture and extraordinary performance on our CAT & Complex claims over the last four years prove that he is a model leader well equipped to facilitate our continued expansion. Lennie’s enterprise and determination will drive K2 Claims to be a better TPA for all stakeholders.

K2 Claims Services, LLC is excited to announce the completion of our first new hire training class of 2022: Claudia Nunnery, Olly Rymer, Kelly Cocagne-Marquez, Mycah Roberts, and Marc Gonzales. This amazing group comes with over 30 years of claim handling experience combined. Their experience will help support our continued growth and support our track record of providing excellent customer service and timely resolution of claims.  We look forward to the impact these new employees have for our team!  Please give them a welcome!

K2 Claims is excited to announce a new partner carrier in California, D.B. Insurance Company. Through Aegis Specialty Insurance Services, D.B. Insurance Company will write four programs, Dwelling Basic (DP1), Dwelling Fire (DP3), Homeowners (HO3), and Renters (HO4) throughout California. K2 Claims Services, expertise in the California market and with these products makes us the ideal partner to handle D.B. Insurance Company claims efficiently.

The K2 Claims Services CAT team continues its 30-year tradition of being there for our clients when we are needed the most. Our 40+ CAT Team members deployed to Louisiana on August 31, 2021, well before most of our competitors arrived. Our Mobile Catastrophe Village opened in Raceland, Louisiana, on September 1, 2021, to walk our clients through the claim process, provide additional living expense (ALE) advances and essential supplies through Community Incidence Response (CIR). The CIR team provided drinking water, power, bathrooms, showers, washer/dryer, snacks, toiletries, towels, clothes, etc.  We continue to be amazed by our Louisiana client’s fortitude,

K2 Claims is excited to announce that; Homesite Insurance Company selected K2 Claims Services as the claim handling TPA for the T2Green Golf Program. T2Green will write an admitted and non-admitted package policies throughout the United States for golf and country clubs. K2 Claims Services brings its technical claims experience and customer-first philosophy to provide excellent claims handling to the T2Green stakeholders.

K2 Claims Services is excited to announce the acquisition of Coast-to-Coast Claims Services. With more than 30 years of field claims experience, David Munnerlyn will remain president of Coast-to-Coast Claims Services and drive innovation and collaboration to K2 Claims Services and our stakeholders.

K2 Claims Services is excited to announce a new relationship with Fusion BPO Services for 24/7/365 First Notice of Loss service. Fusion has a long track record of providing excellent customer service call center operations across various industries. With Fusions support, we expect faster response times to our policyholders, gathering more information upfront, more efficiently. We believe this partnership will drive more favorable claims outcomes across all lines of business.