Introducing Our New VP of Investigations and Launching Rubicon Investigative Solutions

Rubicon

We are thrilled to announce the addition of a critical leadership role to our team at K2 Claims. Bill Randall has joined us as the Vice President of Investigations, bringing over 20 years of experience in claims management, investigations, and executive leadership. With his expertise and accomplishments in the industry, we are confident in his ability to drive our investigative efforts to new heights.

Bill’s impressive background includes serving as the SIU Director, TPA Executive, and Multi-Line Licensed Adjuster. He has personally handled over a thousand claim investigations, settlement conferences, and civil and criminal trials. In addition, Bill has excelled in managing operations and leading teams of up to 300 employees, earning him executive experience at small and medium-sized corporations.

His extensive knowledge and skills extend beyond claims management, with a proven track record in project management, training, operations improvement, and public speaking. Bill’s expertise has been recognized in the insurance industry and law enforcement, where he has provided training and testified in criminal and civil courts.

In his new role as VP of Investigations, Bill will oversee SIU compliance issues, internal controls, report preparation, training and mentoring, client relationship management, revenue goals, loss/alae mitigation, and expense management. Additionally, Bill will ensure the highest standards of quality and efficiency by developing and implementing new policies and procedures.

Services to be Provided:

  • Regulatory/IV/SIU Training
  • Field Investigations
  • Surveillance
  • SIU Investigations
  • SIU – Major Case/Provider Investigations
  • Demand Package/Specials Review
  • Background Investigations
  • Database Searches to include Civil/Criminal
  • Social Media search
  • Medical Canvass

We are also excited to announce the launch of Rubicon Investigative Solutions, a new division within K2 Claims. This expansion reflects our commitment to providing comprehensive investigative services to our clients. With Rubicon Investigative Solutions, we will be equipped to identify, analyze, and evaluate aberrant provider behavior, ensuring fraud, waste, abuse, and errors are detected and prevented.

As we venture into this new chapter, we look forward to Bill Randall’s leadership and the collective expertise of our team to further enhance our investigative capabilities. Together, we will continue to meet and exceed regulatory requirements, client expectations, and contractual agreements.

Please join us in extending a warm welcome to Bill Randall. We are excited to have him on board. We are confident that his contributions will elevate our investigative efforts and solidify our position as a trusted leader in the industry.

About Rubicon Investigative Solutions:

Rubicon Investigative Solutions is a division of K2 Claims dedicated to providing exceptional investigative services. With a focus on detecting and preventing fraud, waste, abuse, and errors, Rubicon Investigative Solutions offers comprehensive solutions tailored to the needs of our clients. By leveraging advanced technology and a highly skilled team, we strive to deliver accurate and timely results while upholding the highest standards of integrity and professionalism.

For more information about our services or to contact Bill Randall and the Rubicon Investigative Solutions team, please visit our website or contact us directly.