K2 Claims Services, LLC adds a brand-new Mobile Catastrophe Unit to beef up our CAT response capabilities. Since the Camp Fire in 2018, we have mobilized a Catastrophe Unit to help our client’s policyholders in major catastrophic events such as Hurricane Laura and Ida. In collaboration with Community Incidence Response (CIR), K2CS’s CAT mobile sites include supplies/services for policyholders, such as drinking water, phone charging, portable bathrooms, toiletry kits, showers, and washers/dryers to do laundry.  This addition also allows us to respond to CAT event(s) anywhere in the contiguous 48 States.  

K2 Claims is excited to announce a new carrier partner, Starstone Specialty Insurance Company/Core Specialty on our growing commercial DIC program written through Vikco Insurance Services, Inc. K2 Claims has exceptional expertise in handling commercial DIC claims and we look forward to providing superior service to all stakeholders on this program.

K2 Claims Services is excited to announce the acquisition of Premier Claims Services. Paul Murphy will remain president of the new entity, Premier Claims and Adjusting Services. Paul and his team have been handling K2/Aegis claims for over 25 years and will continue to do so uninterrupted. Their superior customer service and positive impact on our daily and CAT claims have been unprecedented.

K2 Claims Services is thrilled to announce an enhancement to the first notice of loss (FNOL) process. Over the last few months, we have been working on a dedicated FNOL portal allowing our call center to enter claims directly into our K2 Claims platform. This new portal facilitates a much faster intake of new claims.   The benefits include: Reduced time from FNOL report to claim creation/assignment. The caller will be given the claim number during the FNOL report. Assignment of the examiner will occur significantly faster. Management will have real-time access to new loss volume and geo footprint. Advanced